Overview
We’ve enjoyed a successful relationship with The Oxford Collection since 2011. We recently rebuilt the group website and created custom websites for The Room With The View, their penthouse room with panoramic views of Oxford, and the Mogford Short Story Prize, which has attracted thousands of visitors and encouraged them to enter the competition online.
Services
The Oxford Collection entrusts us with many of their digital requirements including:
- Digital strategy
- Website design
- Website development
- eCommerce
- Email marketing
Approach
We work with the client on a continual, collaborative basis, delivering new features and functionality each year, which helps them stay ahead of local competitors, share their unique story, and respond to customer needs as they arise.
Our approach has always been to deliver simple, easy-to-use systems and processes to support website maintenance and email marketing. WordPress Multisite enables the client to manage all of their website content, across all venues, from a single login. And Campaign Monitor has given us the power to create fully customised emails.
Results
In our time working together, online revenue had risen by more than 30%. Not only this, but mobile performance is on the rise with hotel transactions increasing by more than 185%, which shows that the client is continually meeting or exceeding market trends.
Their email marketing is consistently above par in terms of open rates and their click rates are more than double the industry average.
A relationship built on trust
It’s important to us that we have an open and honest relationship with our clients, one that’s built on trust and where our service exceeds expectation. If you’d like to discuss your design project, please get in touch, we’d love to hear more.
